Immediate Event Needs
If your event is in the next 24-48 hours, please call our office at 615.595.8508. This continues to be a steadily busy time for events, delaying our response time some. We understand this is stressful when you’re planning an event and we appreciate your help and patience.
Here are some ways you can help us streamline our response to you:
- Please have all the details of your event ready before you contact us. Location, dates, time, the number of guests and an idea of what rentals you need helps us get you the information & pricing you need much sooner.
- Leave one message. Please do not call, email or send multiple inquiry forms. This creates extra work that slows our response to you. We promise your inquiry is in the queue and we will be getting back to you as soon as we can.
- Request a quote through our online catalog. ALL our rentals are listed on our website (we do not carry anything not shown in this catalog). Here you can build a shopping cart based on the items you need and input those important event details (location, date, time, number of guests) that will speed up our response to you.
- Quick and simple questions are best for our online chat (located in the bottom right corner of the website).
- Deliveries get limited on busy weekends so flexibility with delivery times during the week will be helpful!
- Customer Pick-Ups can be done at our Franklin Warehouse Monday through Friday, 8am-4pm. Please note not all of our rental items are eligible for customer pickups.
- Be kind and be patient.
Lastly, if you are planning an event in the fall or beyond – awesome! We expect a very busy event season again where inventory will sell out. If you already know that you need rentals for fall & early winter events, we urge you to go ahead and send us those orders now, so we can properly prepare and reserve inventory.
We love how you keep supporting us and we’ll keep saving you a seat.